{"id":9574,"date":"2022-12-14T18:36:52","date_gmt":"2022-12-14T18:36:52","guid":{"rendered":"https:\/\/cannabisindustryjournal.com\/?post_type=feature_article&amp;p=36056"},"modified":"2022-12-14T18:36:52","modified_gmt":"2022-12-14T18:36:52","slug":"catching-up-with-jushi-creativity-a-qa-with-dre-neumann","status":"publish","type":"post","link":"https:\/\/cannitrol.com\/blog\/catching-up-with-jushi-creativity-a-qa-with-dre-neumann\/","title":{"rendered":"Catching up with Jushi Creativity: A Q&amp;A with Dre\u00a0Neumann"},"content":{"rendered":"<div id=\"wp_fb_like_button\" style=\"margin:5px 0 5px 5px;float:right;height:100px;\"><script src=\"http:\/\/connect.facebook.net\/en_US\/all.js#xfbml=1\"><\/script><fb:like href=\"https:\/\/cannitrol.com\/blog\/catching-up-with-jushi-creativity-a-qa-with-dre-neumann\/\" send=\"true\" layout=\"standard\" width=\"450\" show_faces=\"false\" font=\"arial\" action=\"like\" colorscheme=\"light\"><\/fb:like><\/div><p><span>Jushi Holdings is a large multi-state operator with a massive national footprint and a presence in key markets, including Pennsylvania, Illinois, Virginia, Massachusetts, Nevada, Ohio and California.\u00a0<\/span><\/p>\n<p><span>About a year and a half ago,<\/span> <a href=\"https:\/\/cannabisindustryjournal.com\/feature_article\/flower-side-chats-part-8-a-qa-with-andreas-dre-neumann-chief-creative-director-of-jushi-holdings-inc\/\" target=\"_blank\" rel=\"noopener\"><span>Aaron Green interviewed Andreas \u201cDre\u201d Neumann<\/span><\/a><span>, Chief Creative Director of Jushi Holdings to learn about his journey to the cannabis industry, Jushi\u2019s market presence, brand development and key trends in the marketplace.\u00a0<\/span><\/p>\n<p><span>This time around, we\u2019re checking in with Neumann to hear about his progress since the last time we spoke. In this interview, we delve deep into the world of creative influence, brand building, technology, what Neumann is working on now and what he is excited about in the future.\u00a0<\/span><\/p>\n<h4><strong>Cannabis Industry Journal: It\u2019s been a while since our readers have heard from you. What\u2019s new at Jushi? What Are you currently working on?\u00a0<\/strong><\/h4>\n<p><strong>Dre Neumann:<\/strong> <span>When I joined Jushi, we were building the foundation and laying the groundwork for a lot of the things we\u2019re doing right now. One of them of course is our online pre-order platform. We have been focused on connecting all the dots in our vertically integrated markets to make sure our retail experience is really fine-tuned and represents what a diverse range of cannabis consumers find helpful and truly enjoy. In my time at Jushi, I have gained a much better understanding of the average cannabis consumer through constantly analyzing data from our retail spaces, and I very much look forward to analyzing more robust data that\u2019s coming in through our new smartphone app.\u00a0<\/span><\/p>\n<figure id=\"attachment_36061\" aria-describedby=\"caption-attachment-36061\" class=\"wp-caption alignleft\"><a href=\"https:\/\/cannabisindustryjournal.com\/wp-content\/uploads\/2022\/12\/Andreas-Neumann.jpg\"><img loading=\"lazy\" class=\"size-medium wp-image-36061\" src=\"https:\/\/cannitrol.com\/blog\/wp-content\/uploads\/2022\/12\/catching-up-with-jushi-creativity-a-qa-with-dre-neumann.jpg\" alt=\"\" width=\"150\" height=\"200\" \/><\/a><figcaption id=\"caption-attachment-36061\" class=\"wp-caption-text\">Andreas Neumann, Chief Creative Director of Jushi Holdings<\/figcaption><\/figure>\n<p><span>The data we have now is allowing us to look at what product developments are most important for us to move forward with and what product categories we should be focusing most on. Because we may be on the cusp of a recession, the consumer value of our product is that much more crucial. With the introduction of new categories of fast-acting edibles and unique and exciting genetics and types of flower, we are paying close attention to how we can innovate in ways that will both excite our current customers and attract new customers to our brands.\u00a0<\/span><\/p>\n<p><span>Jushi is interesting because the company really came together from two key pieces: the first being our strong financial and management backbone, and the second, the powerful creative team that I am a part of. We have such a special focus on the quality of products, with the goal of creating high-quality and consistency across our house of brands.<\/span><\/p>\n<p><span>We have had a lot of acquisitions, which have played out very successfully over time, but early on, through these acquisitions, we found there were products and procedures that weren\u2019t up to our standards. It takes time to fix those things from a quality, genetics and consistency perspective, and I\u2019m thrilled to say we\u2019re really getting there. Notably, we felt the need to improve our edible fruit chew brand, and we poured a ton of time into reinventing and relaunching simple, but high-quality, organic, 100% real-fruit chews.\u00a0<\/span><\/p>\n<p><span>Now, we are really seeing the value in our three retail brands and the unique attributes of our branded flower, pre rolls, vapes and edibles. Also, we have been really focusing on improving sustainability as we move towards using much more sustainable, standardized mylar packaging across our product suite. This packaging not only reduces our carbon footprint, as mylar is a much more sustainable, recyclable and lightweight material, but also offers us more real estate to express Jushi\u2019s personality through artwork on packaging and allows us to display our products with a larger presence in stores.\u00a0<\/span><\/p>\n<h4><strong>CIJ: You mentioned Jushi\u2019s new app and you sound so excited about it. Tell us more: how are you using the data to analyze what your customers want?\u00a0<\/strong><\/h4>\n<figure id=\"attachment_36060\" aria-describedby=\"caption-attachment-36060\" class=\"wp-caption alignright\"><a href=\"https:\/\/cannabisindustryjournal.com\/wp-content\/uploads\/2022\/12\/The-Hello-Club-2.png\"><img loading=\"lazy\" class=\"wp-image-36060 size-medium\" src=\"https:\/\/cannitrol.com\/blog\/wp-content\/uploads\/2022\/12\/catching-up-with-jushi-creativity-a-qa-with-dre-neumann.png\" alt=\"\" width=\"200\" height=\"109\" \/><\/a><figcaption id=\"caption-attachment-36060\" class=\"wp-caption-text\">The Jushi app, The Hello Club (THC)<\/figcaption><\/figure>\n<p><strong>Neumann:<\/strong> <span>When we were building our online platform, we knew we needed to better understand our customers. What we found was that the most important marketing tools in cannabis are promos \u2013 specifically promos through text messaging. Our loyalty program has become our biggest channel to reach consumers, as we have over 200,000 people we can reach with a simple text message. The big problem with texting campaigns, however, is that mobile phone carriers can limit your deliverability if you don\u2019t have the right verbiage and messaging. So working with and figuring out how to deliver the right message to our customers can be very challenging.\u00a0<\/span><\/p>\n<p><span>Our smartphone app, The Hello Club (THC), came about as a natural progression of our customer loyalty program. Our team has a lot of experience working in UX and UI, so we were able to dive right in and build the app through Apple. We really took our time to build something that would add value to our customer, and it\u2019s paid off. For instance, starting out we launched an exclusive weekly deal only available in the app. So, guess what happens? Just yesterday, on the 15th of November alone, 11,000 people downloaded the app.\u00a0<\/span><\/p>\n<figure id=\"attachment_36058\" aria-describedby=\"caption-attachment-36058\" class=\"wp-caption alignleft\"><a href=\"https:\/\/cannabisindustryjournal.com\/wp-content\/uploads\/2022\/12\/Alexandria-VA-scaled.jpg\"><img loading=\"lazy\" class=\"size-medium wp-image-36058\" src=\"https:\/\/cannitrol.com\/blog\/wp-content\/uploads\/2022\/12\/catching-up-with-jushi-creativity-a-qa-with-dre-neumann-1.jpg\" alt=\"\" width=\"200\" height=\"150\" \/><\/a><figcaption id=\"caption-attachment-36058\" class=\"wp-caption-text\">Their retail location in Alexandria, Virginia<\/figcaption><\/figure>\n<p><span>The app will be something that we play around and experiment with as more and more customers download it. It provides us with a platform to be creative and have fun with our customers, where we can launch exclusive events and strain drops and grant exclusive access to our products before they\u2019re available to the general public.\u00a0<\/span><\/p>\n<p><span>The Hello Club was completely designed from scratch. It allows customers to choose their local, preferred store, with the ultimate goal of it becoming the central hub of their cannabis needs. The data we get from the app is so vast and there are so many opportunities on the horizon \u2013 we have only just scratched the surface. In the future, as we look to enter new markets, we\u2019re excited to utilize the customer data from our app to guide us in deciding what to sell and where and create unique retail experiences tailored to each market. As we\u2019re just in version 1.0, there\u2019s tons of untapped potential ready to be unearthed and applied.\u00a0<\/span><\/p>\n<h4><strong>CIJ: Around this time last year you said that PA was the most important market for y\u2019all. Tell me about the states that Jushi does business in. Are you paying particular attention to any market more now given the midterm elections?<\/strong><\/h4>\n<p><span>Neumann: Yes, so Pennsylvania is still our most important market today, mainly because we have so many retail locations in the state (18). Pennsylvania is interesting because it\u2019s also the site of Jushi\u2019s first acquisition ever. I think the inevitable move from medical to recreational in the state will be extremely significant; it will be one of the greatest transitions in cannabis history. Because of our footprint and brand presence in Pennsylvania, we are in an excellent position for when adult use comes online.<\/span><\/p>\n<figure id=\"attachment_36059\" aria-describedby=\"caption-attachment-36059\" class=\"wp-caption alignright\"><a href=\"https:\/\/cannabisindustryjournal.com\/wp-content\/uploads\/2022\/12\/Palm-Spring-scaled.jpg\"><img loading=\"lazy\" class=\"size-medium wp-image-36059\" src=\"https:\/\/cannitrol.com\/blog\/wp-content\/uploads\/2022\/12\/catching-up-with-jushi-creativity-a-qa-with-dre-neumann-2.jpg\" alt=\"\" width=\"200\" height=\"150\" \/><\/a><figcaption id=\"caption-attachment-36059\" class=\"wp-caption-text\">The Palm Springs retail location<\/figcaption><\/figure>\n<p><span>We call Virginia the sleeping giant because it\u2019s a market we have really cornered. We will have six stores in northern Virginia, close to Washington D.C., in areas with large populations, very diverse demographics and a lot of young people. Our retail locations in the state are freestanding buildings with ample parking \u2013 key attributes that benefit customers and lift sales, as we found from the data we collected in Pennsylvania. Virginia has incredible potential because we have made such a formidable early presence with our vertically integrated, IKEA-sized grow operation there. We have applied our findings from other states to Virginia, and we\u2019re thrilled about the opportunity for us to showcase high-quality products in this market.\u00a0<\/span><\/p>\n<p><span>California is such a tough market to be in, as it\u2019s the most competitive cannabis market in the world, with some of the most discerning customers, so operators often fear entering the market. But it\u2019s proven to be great for R&amp;D for us, and we continue to learn how to navigate and work in this competitive market through our Palm Springs, Grover Beach and Santa Barbara retail locations. By necessity, we\u2019ve been particularly creative with our marketing and operational strategies to carve a place in the market; we have to show people we have better products and a better experience, which is very difficult with stringent regulations in places like Palm Springs. So California, for us, continues to be a proving ground where we are learning how to be as competitive as possible, and this benefits Jushi as a whole.<\/span><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\">\n<div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\">\n<h3 class=\"sd-title\">Share this:<\/h3>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Jushi Holdings is a large multi-state operator with a massive national footprint and a presence in key markets, including Pennsylvania, Illinois, Virginia, Massachusetts, Nevada, Ohio and California.\u00a0 About a year and a half ago, Aaron Green interviewed Andreas \u201cDre\u201d Neumann, Chief Creative Director of Jushi Holdings to learn about his journey to the cannabis industry, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[8459,7814,8555,8556,8557,5062,8502,8558,45,52,8509,8461,8559,8560,5179,8462,6407,8561,8052,8562,8458,609,8563,8464,8564,8565,1964,5334,8566,1918,2254,8567,6288,6556,184,2299,6430,77,8469,8568,528,6431,9,2561,8569,8570,5437,87,8504,8571,1336,8572,8573,8471,8554,8472,5235,421,5236,8518,6845,8574,8477,1,3,7314,18,8575,475,61,1736],"tags":[8481,7815,8577,8578,8579,5063,8528,8580,2628,2632,8535,8483,8581,8582,5181,8484,6414,8583,8053,8584,8480,3182,8585,8486,8586,8587,4532,5350,8588,4486,4821,8589,6292,2415,2762,4866,6433,2655,8491,8590,3102,6434,35,8591,8592,5444,2665,8530,8593,3906,8594,8595,8493,8576,8494,5237,2999,5238,8544,6846,8596,8499,7316,2622,8597,3049],"_links":{"self":[{"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/posts\/9574"}],"collection":[{"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/comments?post=9574"}],"version-history":[{"count":0,"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/posts\/9574\/revisions"}],"wp:attachment":[{"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/media?parent=9574"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/categories?post=9574"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cannitrol.com\/blog\/wp-json\/wp\/v2\/tags?post=9574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}